MAKE AN ORDER

You can place your orders by the following means:

1. By phone: 94 426 05 05 (Monday to Friday during business hours)
2. By fax: 94 426 42 57
3. On-line: through our website http://www.iberoclinic.com/gb/
4. In store: Direct sale in our store -in store hours- (call before to check product availability)

SHIPPING POLICY

Shipments are made through express transport, with a delivery time of 24/48 hours. Any order will be immediately processed and prepared, so any extension of it will be considered as a new order. Deliveries will be made at the address indicated by the customer within one to two business days except in case of possible stock breakages, possible incidents with transportation and items with special delivery times. Possible stock breakages will be sent later with shipping costs at our expense.

These sales conditions are valid for the Peninsula and the Balearic Islands. For the Canary Islands, Ceuta and Melilla both the shipping and customs costs will be borne by the customer.

It is important to check the merchandise as soon as it is received, given that any anomaly or malfunction must be notified within a maximum period of 24 hours, from the receipt of the merchandise for the purpose of transport insurance.

For those orders that require an international delivery service, please contact us in advance.

Insurance

All the merchandise we send is insured for its total value against loss, theft or damage through the most competent distribution and logistics companies. The cost of this insurance is included in the transport concept.

DELIVERY TIMES

For products NOT AVAILABLE IN STOCK, the delivery time can vary between 4 days and 5 weeks. Consult

If you need the material urgently check the delivery time by email or by filling in the contact form.
The delivery time may vary by manufacturing or import issues.
By having more than 3000 different references among all our products, selected in various countries and areas around the world, it is not possible to stock several units of each reference.

The products indicated IN STOCK are available in our warehouses permanently (except in exceptional cases).

In these cases, the approximate delivery times, in working days, are the following:
• Peninsula: 2-5 days
• Balearic Islands: 2-10 days
• Other areas: Consult

The days count from when the total amount in our bank account becomes effective.


NOTE: the delivery times indicated by IBEROCLINIC Electromedicina, S.L. are for guidance. Although our company will strive to achieve these deadlines, your delay will not imply the cancellation of the order or any compensation.


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