MAKE AN ORDER

You can place your orders by the following means:

1. By phone: 94 426 05 05 (Monday to Friday during business hours)
2. By fax: 94 426 42 57
3. On-line: through our website http://www.iberoclinic.com/gb/
4. In store: Direct sale in our store -in store hours- (call before to check product availability)

SHIPPING POLICY

Shipping costs are automatically calculated in the shopping cart, according to the volume and weight of the products and the selected shipping area. Before placing your order, you can see the detailed shipping cost, selecting the country and province.

In the price of transporting large volume merchandise such as electric stretchers, beds, showcases, etc. the service of climbing stairs is not included, the carrier will leave the merchandise at street level. We have the option of an additional service for the ascent to the door of the address. This can be hired through the contact form on the website. If the delivery street is pedestrian, you must hire a special service. The price of the products does not include installation or assembly. Make sure the product can enter through the elevator or stairwell. If the additional transport service has not been hired, the User / Buyer will be responsible for uploading the package to the desired place by their own means.

All prices are expressed in Euros (€).

The price of transport depends on the volume of the products, the weight and the shipping area.

The prices shown on the pages of this website are without taxes, will depend on the area.

In Spain the Value Added Tax (I.V.A.) will be applied with the exception of the Canary Islands, Ceuta and Melilla (in these territories the customs clearance costs and import taxes will be borne by the customer).

In the rest of the countries it will depend on the area, VAT and customs clearance costs and import taxes will be borne by the customer, if applicable.

IBEROCLINIC Electromedicina, S.L. It is not responsible for customs withholding. In case the client refuses to pay the taxes corresponding to the importation, the merchandise will be retained in their respective customs. No returns will be accepted.

IMPORTANT: In the event that it is found at the time of delivery by the carrier, breaches of conformity or that the merchandise is visibly damaged, the customer must record this fact on the delivery note of the carrier and inform IBEROCLINIC Electromedicina, SL immediately or within 24 hours of receiving the merchandise from the IBEROCLINIC Electromedicina, S.L. In any case you must always verify that the merchandise has been delivered in perfect condition and it is recommended to always place on the delivery note of the carrier, CONFORM EXCEPT EXAMINATION, to be able to claim later, since otherwise the carrier assumes the receipt of the product correctly .

DELIVERY TIMES

For products NOT AVAILABLE IN STOCK, the delivery time can vary between 4 days and 5 weeks. Consult

If you need the material urgently check the delivery time by email or by filling in the contact form.
The delivery time may vary by manufacturing or import issues.
By having more than 3000 different references among all our products, selected in various countries and areas around the world, it is not possible to stock several units of each reference.

The products indicated IN STOCK are available in our warehouses permanently (except in exceptional cases).

In these cases, the approximate delivery times, in working days, are the following:
• Peninsula: 2-5 days
• Balearic Islands: 2-10 days
• Other areas: Consult

The days count from when the total amount in our bank account becomes effective.


NOTE: the delivery times indicated by IBEROCLINIC Electromedicina, S.L. are for guidance. Although our company will strive to achieve these deadlines, your delay will not imply the cancellation of the order or any compensation.

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