The Certificate of Guarantee ensures the quality of product covered under the legally established terms, for a period of one, two or more years, as provided by the manufacturer, as from the date of delivery.

Defects caused by neglect, beatings, use or misuse, stress unsuitable, improper installation not performed by authorized service when appropriate, or materials subject to wear from normal use are not included.

In those incidents that justify the use of collateral are eligible for repair, replacement of the article, rebate or refund under the terms established by law.

IBEROCLINIC Electromedicina, S.L. reserves the right to request to qualified service mark, a verification of the origin of the problem. Should be a defect caused by misuse, repair will be billable.

To make use of the guarantee will have to first inform our customer service department not being accepted in our warehouse any merchandise that has not been previously authorized its exchange, refund or repair.

The warranty will be worth:

If you modify, alter or replace some of the same data or proof of purchase.
If handled or repair the device itself secured without the knowledge of Technical Services.
If no bill.


No returns will be accepted without our prior consent.

Breakage of transportation:
Returns the breakage within 24 hours upon receipt if noted on the bill of transport will be accepted. Outside this period the company IBEROCLINIC Electromedicina, S.L. it is not responsible.

Other Returns:
If when you receive your order is not satisfied, has a term of seven (7) days from the date of receipt to implement the right of return.

Item not used

Complete, unbroken seal, unused, unblemished, original box, unmanipulated, in perfect condition.
100% refund, excluding shipping, return and manipulation.

Article used

I seal open, open packaging, used, manipulated, incomplete (missing accessories), accountants make excessive use, etc.
It will be returned between 50 and 80%, excluding shipping, return and manipulation. (Depending on the condition of the product, the amount or the rejection of the return being studied)

Toiletries, personal care or custom fabricated or custom

No refunds.

NOTE: The shipping and handling and return will be charged to the client, in addition to bank charges and product review.
The product must be perfectly packaged and protected to prevent damage in transit, otherwise the insurance carrier is not liable for damages, nor IBEROCLINIC Electromedicina, S.L., being sole responsibility of the customer. They also include manuals, accessories or promotional gifts included where appropriate.
Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount according to the method of payment by the customer.


Cancellation of an order processed by the client in the manufacturing process or imported will incur all expenses as transportation, customs charges, etc ...

IBEROCLINIC Electromedicina, S.L. reserves the right of admission and cancellation of any order and can return the amount paid by the customer and shall be exempt from any further obligation.

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